We will exchange the product for a good one at our expense only if it is different from the ordered product or if the product is damaged, stained or defective.
1. Please check for defective or incomplete.
2. Please contact us from "Contact Us" on our website within 7 days after receiving the product.
3. When contacting us, please provide details such as the name of the product and the defective or deficiency.
4. Please return the product to us. The person in charge will provide you the return address.
5. After confirming the details of the defective/incomplete product, we will send a good product. Due to the characteristics of individual products with different colors and patterns, we may not be able to provide identical products.
※ We do not accept exchanges after 7 days have passed since receipt of the product.
※ We will pay for the shipping costs.
※ If a good item is not available, we will refund you.
ご注文確定後7営業日以内に発送致します。Orders will be shipped within 7 business days after confirmation.
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